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Porters Whitsunday

Servicing Airlie Beach, Bowen, Cannonvale, Proserpine and the Whitsunday Islands, Porters Mitre 10 Whitsunday store offers an extensive range of both trade and retail product lines for all your building supplies and hardware needs!

Porters Mitre 10 Whitsunday are committed to delivering exceptional service every time. Our friendly and knowledgeable staff have the experience to help you find the perfect item or top of the range tool for your next trade or DIY project.

With our own delivery fleet and reliable back up from Porters Mackay operations, Porters Mitre 10 Whitsunday can provide a personalised and efficient service to local builders and renovators.

Our dedicated on site sale representatives provide a wealth of experience in assisting you to get the job done.

Dulux Paint Trade Centre

The Porters Mitre 10 Whitsunday team know their paint! Visit our Dulux Trade Centre at Porters Whitsunday for all of your preparation, paint and accessory needs.

Whether you’re looking to freshen up your home, or need paint for your trade project – Porters Mitre 10 Whitsunday has you covered.

Stocking only the highest quality brands, our staff will help you select the right product and offer advice on the best accessories and other finishes to ensure a quality result.

Location

Business Information

Trading Hours
Monday – Friday: 6:30am – 4pm (Trade drive through) & 7:30 to 4pm (Retail)

Saturday: 8am –   12pm
Sunday: Closed

Recent community events and activities

Recent community events and activities we’ve supported, sponsored or hosted:

  • Whitsunday Reef Festival, Fireworks on the Foreshore
  • St Catherine’s Whitsunday School
  • Airlie Beach Bowls Club
  • Whitsunday Mayor’s Charity Ball

View more at our Porters in the Community Page

Store Services

  • Delivery within the Whitsunday regions including the Whitsunday islands
  • Extensive range of both retail and trade
  • Regular deliveries from Mackay Head Office and Trade Depot
  • CAN DO and helpful team members with experience in the building trade industry

Featured Brands

stihl
weber
Rheem
Pacific Wood
Asian Pacific
Boral
Hyne
Gainsborough
Sikkens
Intergrain
Cabots
Berger
Lockwood
Selleys
Accent
Dulux
makita
bosch
Milwaukee
stanley-black
karcher
max
scanpan-logo
Cuisinart-logo
rituelle-logo
cyclon-logo
searles-logo
pope-logo
hitachi-logo
zenith-logo
bostik-logo
ramset-logo
itw-logo
jameshardie-logo
steel-line-logo
hozelock-logo
arlec-logo
rinnai-logo
stanley-logo

Product Groups

  • Building Supplies including sheeting, timber, hardwood, fasteners etc
  • Plumbing Supplies include pipe tubing, fittings, back of wall and front of wall parts, tapware and more
  • Power Tools and Accessories
  • Hardware & Handtools
  • Lawn & Garden
  • Outdoor Living
  • Electrical
  • Cleaning Products
  • Housewares
  • Ladders, Barrows and Hoists
  • Safety

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Click & Collect Policy 

The purchase agreement is between the customer and the selected Porters Mitre 10 store and all queries should be directed to that store. When ordering, customers need to fill in their details where required online for the selected Store to generate the order and prepare an invoice.  Payment details must be provided and will be kept secure in accordance with the Privacy Policy. Customers will be notified by email or telephone as to the availability of the ordered products and when they may be collected from the store.  Porters Mitre 10 cannot guarantee the availability of products or the time they will be available for collection, but all reasonable efforts will be made to ensure the ordered products will be available and within a reasonable time. If a product is not available, the customer will not be charged, and any payment will be reversed to the account from which payment was made. Customers must collect the ordered products from the selected store as soon as they are notified the ordered products are available.

Collection Policy

The products promoted on this site are all available from Porters Mitre 10 at the time they are advertised. The store will contact you and advise a collection date from your nominated store, this may take between 10-14 business days. When you purchase products online you can only collect your goods from the store you nominated in the purchase process. The store you nominated has processed your payment. We will deliver products within a 20km radius from your nominated store. Free delivery is available for orders over $100, with orders under $100 having a $15 delivery fee. When our store contacts you, we will be happy to arrange delivery, if delivery is selected at the time of purchase.  We ask that you collect your goods within 14 days of the goods being available for collection. If the goods aren’t collected after a reasonable time and after the store makes reasonable attempts to contact you, the goods may be returned to stock and a refund processed.

Delivery Policy

Delivery is applicable to all orders and payment must be received in full prior to delivery. Deliveries over $100 will be free of charge, while deliveries under $100 will be at a $15 fee. Delivery is available to address within a 20km radius from the nearest Porters Mitre 10 store. Delivery on products may take between 10 to 14 business days. The store will advise expected delivery time when contacting you. Delivery is only available when selected at the time of purchase.

Online Returns and Refund Policy

The Store is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. This is when the product is used for its intended purpose in accordance with all instructions and:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from any sample or description provided;
  • Doesn’t’ do what the Store said it would, or what the customer asked for and can’t be easily fixed.

Alternatively, the customer can choose to keep the product and the Store will compensate the customer for any drop in value. If the problem is not major, the Store will repair the product within a reasonable time. If it is not repaired in a reasonable time, the customer can choose a refund or replacement. Please keep proof of purchase, such as payment confirmation or receipt. The method of refund will be the same as the method of payment. Stores may provide remedies in addition to the above at their discretion.

 

Online Returns and Refund Policy

The Store is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. This is when the product is used for its intended purpose in accordance with all instructions and:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from any sample or description provided;
  • Doesn’t’ do what the Store said it would, or what the customer asked for and can’t be easily fixed.

Alternatively, the customer can choose to keep the product and the Store will compensate the customer for any drop in value. If the problem is not major, the Store will repair the product within a reasonable time. If it is not repaired in a reasonable time, the customer can choose a refund or replacement. Please keep proof of purchase, such as payment confirmation or receipt. The method of refund will be the same as the method of payment. Stores may provide remedies in addition to the above at their discretion.

 

Delivery Policy

Delivery is applicable to all orders and payment must be received in full prior to delivery. Deliveries over $100 will be free of charge, while deliveries under $100 will be at a $15 fee. Delivery is available to address within a 20km radius from the nearest Porters Mitre 10 store. Delivery on products may take between 10 to 14 business days. The store will advise expected delivery time when contacting you. Delivery is only available when selected at the time of purchase.

 

 

 

Collection Policy

The products promoted on this site are all available from Porters Mitre 10 at the time they are advertised. The store will contact you and advise a collection date from your nominated store, this may take between 10-14 business days. When you purchase products online you can only collect your goods from the store you nominated in the purchase process. The store you nominated has processed your payment. We will deliver products within a 20km radius from your nominated store. Free delivery is available for orders over $100, with orders under $100 having a $15 delivery fee. When our store contacts you, we will be happy to arrange delivery, if delivery is selected at the time of purchase.  We ask that you collect your goods within 14 days of the goods being available for collection. If the goods aren’t collected after a reasonable time and after the store makes reasonable attempts to contact you, the goods may be returned to stock and a refund processed.

 

 

 

Click and Collect Policy

The purchase agreement is between the customer and the selected Porters Mitre 10 store and all queries should be directed to that store. When ordering, customers need to fill in their details where required online for the selected Store to generate the order and prepare an invoice.  Payment details must be provided and will be kept secure in accordance with the Privacy Policy. Customers will be notified by email or telephone as to the availability of the ordered products and when they may be collected from the store.  Porters Mitre 10 cannot guarantee the availability of products or the time they will be available for collection, but all reasonable efforts will be made to ensure the ordered products will be available and within a reasonable time. If a product is not available, the customer will not be charged, and any payment will be reversed to the account from which payment was made. Customers must collect the ordered products from the selected store as soon as they are notified the ordered products are available.

 

 

Click and Collect Policy

The purchase agreement is between the customer and the selected Porters Mitre 10 store and all queries should be directed to that store. When ordering, customers need to fill in their details where required online for the selected Store to generate the order and prepare an invoice.  Payment details must be provided and will be kept secure in accordance with the Privacy Policy. Customers will be notified by email or telephone as to the availability of the ordered products and when they may be collected from the store.  Porters Mitre 10 cannot guarantee the availability of products or the time they will be available for collection, but all reasonable efforts will be made to ensure the ordered products will be available and within a reasonable time. If a product is not available, the customer will not be charged, and any payment will be reversed to the account from which payment was made. Customers must collect the ordered products from the selected store as soon as they are notified the ordered products are available.

 

Collection Policy

The products promoted on this site are all available from Porters Mitre 10 at the time they are advertised. The store will contact you and advise a collection date from your nominated store, this may take between 10-14 business days. When you purchase products online you can only collect your goods from the store you nominated in the purchase process. The store you nominated has processed your payment. We will deliver products within a 20km radius from your nominated store. Free delivery is available for orders over $100, with orders under $100 having a $15 delivery fee. When our store contacts you, we will be happy to arrange delivery, if delivery is selected at the time of purchase.  We ask that you collect your goods within 14 days of the goods being available for collection. If the goods aren’t collected after a reasonable time and after the store makes reasonable attempts to contact you, the goods may be returned to stock and a refund processed.

 

Delivery Policy

Delivery is applicable to all orders and payment must be received in full prior to delivery. Deliveries over $100 will be free of charge, while deliveries under $100 will be at a $15 fee. Delivery is available to address within a 20km radius from the nearest Porters Mitre 10 store. Delivery on products may take between 10 to 14 business days. The store will advise expected delivery time when contacting you. Delivery is only available when selected at the time of purchase.

 

Online Returns and Refund Policy

The Store is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. This is when the product is used for its intended purpose in accordance with all instructions and:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from any sample or description provided;
  • Doesn’t’ do what the Store said it would, or what the customer asked for and can’t be easily fixed.

Alternatively, the customer can choose to keep the product and the Store will compensate the customer for any drop in value. If the problem is not major, the Store will repair the product within a reasonable time. If it is not repaired in a reasonable time, the customer can choose a refund or replacement. Please keep proof of purchase, such as payment confirmation or receipt. The method of refund will be the same as the method of payment. Stores may provide remedies in addition to the above at their discretion.

WE ARE OPEN
COVID-19 PRECAUTIONS

 

Here at Porters we have always maintained a strict hygiene and cleaning practices. It is part of our routine for the safety of our customers and staff.

We will remain open during normal trading times; however, we will be taking additional health precautions, and have put in place additional cleaning and disinfecting of all areas and surfaces that customers, visitors and staff come into contact with.

We are following the governments strict rules on compliance of ‘people numbers’ and ‘physical distancing’.

We are monitoring cases of COVID-19 in Mackay in the event we need to take further action.

If you feel unwell, please make contact via phone, e-mail or social media platform, do not enter our premises.

Please refer to the following page for More Information

Porters

WE ARE OPEN
COVID-19 PRECAUTIONS

 

Here at Porters we have always maintained a strict hygiene and cleaning practices. It is part of our routine for the safety of our customers and staff.

We will remain open during normal trading times; however, we will be taking additional health precautions, and have put in place additional cleaning and disinfecting of all areas and surfaces that customers, visitors and staff come into contact with.

We are following the governments strict rules on compliance of ‘people numbers’ and ‘physical distancing’.

We are monitoring cases of COVID-19 in Mackay in the event we need to take further action.

If you feel unwell, please make contact via phone, e-mail or social media platform, do not enter our premises.

Please refer to the following page for More Information

Porters