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Porters Sarina

Porters Mitre 10 Sarina is a busy store situated on the Bruce Highway in the outskirts the Sarina township, approximately 36km from the Mackay CBD.

The Sarina store joined the Porters family business under the Porters Mitre 10 banner in 2017 and is now one of 11 stores and divisions within Porters group, spanning across the Mackay and Whitsunday region.

Our Sarina team is committed to providing the Sarina community and visitors to our region with retail and trade services, an outstanding shopping experience, great customer service and competitively priced products.

The Sarina team are a friendly and community-focused force, who live and work in the area. They’re proud to know regular customer’s names and orders, as well as happy to meet and welcome new customers to their store.

The team regularly support events and activities held in their community and enjoy getting to know their community members, who also proudly call it home.

The Porters Mitre 10 Sarina store is proud to support the newly established Sarina Tourism Visitor Information Centre and working in closely to ensure visitors to our region are assisted with a hello and their hardware or travelling needs.

Recent community events and activities

Recent community events and activities we’ve supported, sponsored or hosted:

  • Sarina Show
  • Sarina Beach Coconut Festival
  • Sarina State High School
  • Swaynesville State School Plant a Tree Day

View more at our Porters in the Community Page

Store Services

Featured Brands

stihl
weber
Merlo
Rheem
makita
bosch
Milwaukee
sutton
stanley-black
karcher
max
nespresso
scanpan-logo
Cuisinart-logo
rituelle-logo
cyclon-logo
searles-logo
pope-logo
hitachi-logo
zenith-logo
bostik-logo
ramset-logo
itw-logo
jameshardie-logo
steel-line-logo
hozelock-logo
arlec-logo
rinnai-logo
stanley-logo

Product Groups

  • Hardware & DIY Supplies
  • Trade & Building Supplies
  • Plumbing Supplies
  • Garden Centre
  • Power and Hand Tools
  • Outdoor Living
  • Dulux Paint & Accessories
  • Accent Paint & Accessories

What's New

Christmas Giveaway – Entertainers

Christmas Giveaway | Hamper valued at $200 WIN a Christmas …

FREE Santa Photos – Porters 2020

FREE Santa Photos at Porters FREE Santa Photos at Porters!* …

Porters Festive Trading Hours 2020

Porters Christmas Trading Hours On behalf of the Porter family, …

Trade Connection Edition 2 Released

Hot Off The Press! Porters Trade Connection Edition Two - …

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Click & Collect Policy 

The purchase agreement is between the customer and the selected Porters Mitre 10 store and all queries should be directed to that store. When ordering, customers need to fill in their details where required online for the selected Store to generate the order and prepare an invoice.  Payment details must be provided and will be kept secure in accordance with the Privacy Policy. Customers will be notified by email or telephone as to the availability of the ordered products and when they may be collected from the store.  Porters Mitre 10 cannot guarantee the availability of products or the time they will be available for collection, but all reasonable efforts will be made to ensure the ordered products will be available and within a reasonable time. If a product is not available, the customer will not be charged, and any payment will be reversed to the account from which payment was made. Customers must collect the ordered products from the selected store as soon as they are notified the ordered products are available.

Collection Policy

The products promoted on this site are all available from Porters Mitre 10 at the time they are advertised. The store will contact you and advise a collection date from your nominated store, this may take between 10-14 business days. When you purchase products online you can only collect your goods from the store you nominated in the purchase process. The store you nominated has processed your payment. We will deliver products within a 20km radius from your nominated store. Free delivery is available for orders over $100, with orders under $100 having a $15 delivery fee. When our store contacts you, we will be happy to arrange delivery, if delivery is selected at the time of purchase.  We ask that you collect your goods within 14 days of the goods being available for collection. If the goods aren’t collected after a reasonable time and after the store makes reasonable attempts to contact you, the goods may be returned to stock and a refund processed.

Delivery Policy

Delivery is applicable to all orders and payment must be received in full prior to delivery. Deliveries over $100 will be free of charge, while deliveries under $100 will be at a $15 fee. Delivery is available to address within a 20km radius from the nearest Porters Mitre 10 store. Delivery on products may take between 10 to 14 business days. The store will advise expected delivery time when contacting you. Delivery is only available when selected at the time of purchase.

Online Returns and Refund Policy

The Store is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. This is when the product is used for its intended purpose in accordance with all instructions and:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from any sample or description provided;
  • Doesn’t’ do what the Store said it would, or what the customer asked for and can’t be easily fixed.

Alternatively, the customer can choose to keep the product and the Store will compensate the customer for any drop in value. If the problem is not major, the Store will repair the product within a reasonable time. If it is not repaired in a reasonable time, the customer can choose a refund or replacement. Please keep proof of purchase, such as payment confirmation or receipt. The method of refund will be the same as the method of payment. Stores may provide remedies in addition to the above at their discretion.

 

Online Returns and Refund Policy

The Store is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. This is when the product is used for its intended purpose in accordance with all instructions and:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from any sample or description provided;
  • Doesn’t’ do what the Store said it would, or what the customer asked for and can’t be easily fixed.

Alternatively, the customer can choose to keep the product and the Store will compensate the customer for any drop in value. If the problem is not major, the Store will repair the product within a reasonable time. If it is not repaired in a reasonable time, the customer can choose a refund or replacement. Please keep proof of purchase, such as payment confirmation or receipt. The method of refund will be the same as the method of payment. Stores may provide remedies in addition to the above at their discretion.

 

Delivery Policy

Delivery is applicable to all orders and payment must be received in full prior to delivery. Deliveries over $100 will be free of charge, while deliveries under $100 will be at a $15 fee. Delivery is available to address within a 20km radius from the nearest Porters Mitre 10 store. Delivery on products may take between 10 to 14 business days. The store will advise expected delivery time when contacting you. Delivery is only available when selected at the time of purchase.

 

 

 

Collection Policy

The products promoted on this site are all available from Porters Mitre 10 at the time they are advertised. The store will contact you and advise a collection date from your nominated store, this may take between 10-14 business days. When you purchase products online you can only collect your goods from the store you nominated in the purchase process. The store you nominated has processed your payment. We will deliver products within a 20km radius from your nominated store. Free delivery is available for orders over $100, with orders under $100 having a $15 delivery fee. When our store contacts you, we will be happy to arrange delivery, if delivery is selected at the time of purchase.  We ask that you collect your goods within 14 days of the goods being available for collection. If the goods aren’t collected after a reasonable time and after the store makes reasonable attempts to contact you, the goods may be returned to stock and a refund processed.

 

 

 

Click and Collect Policy

The purchase agreement is between the customer and the selected Porters Mitre 10 store and all queries should be directed to that store. When ordering, customers need to fill in their details where required online for the selected Store to generate the order and prepare an invoice.  Payment details must be provided and will be kept secure in accordance with the Privacy Policy. Customers will be notified by email or telephone as to the availability of the ordered products and when they may be collected from the store.  Porters Mitre 10 cannot guarantee the availability of products or the time they will be available for collection, but all reasonable efforts will be made to ensure the ordered products will be available and within a reasonable time. If a product is not available, the customer will not be charged, and any payment will be reversed to the account from which payment was made. Customers must collect the ordered products from the selected store as soon as they are notified the ordered products are available.

 

 

Click and Collect Policy

The purchase agreement is between the customer and the selected Porters Mitre 10 store and all queries should be directed to that store. When ordering, customers need to fill in their details where required online for the selected Store to generate the order and prepare an invoice.  Payment details must be provided and will be kept secure in accordance with the Privacy Policy. Customers will be notified by email or telephone as to the availability of the ordered products and when they may be collected from the store.  Porters Mitre 10 cannot guarantee the availability of products or the time they will be available for collection, but all reasonable efforts will be made to ensure the ordered products will be available and within a reasonable time. If a product is not available, the customer will not be charged, and any payment will be reversed to the account from which payment was made. Customers must collect the ordered products from the selected store as soon as they are notified the ordered products are available.

 

Collection Policy

The products promoted on this site are all available from Porters Mitre 10 at the time they are advertised. The store will contact you and advise a collection date from your nominated store, this may take between 10-14 business days. When you purchase products online you can only collect your goods from the store you nominated in the purchase process. The store you nominated has processed your payment. We will deliver products within a 20km radius from your nominated store. Free delivery is available for orders over $100, with orders under $100 having a $15 delivery fee. When our store contacts you, we will be happy to arrange delivery, if delivery is selected at the time of purchase.  We ask that you collect your goods within 14 days of the goods being available for collection. If the goods aren’t collected after a reasonable time and after the store makes reasonable attempts to contact you, the goods may be returned to stock and a refund processed.

 

Delivery Policy

Delivery is applicable to all orders and payment must be received in full prior to delivery. Deliveries over $100 will be free of charge, while deliveries under $100 will be at a $15 fee. Delivery is available to address within a 20km radius from the nearest Porters Mitre 10 store. Delivery on products may take between 10 to 14 business days. The store will advise expected delivery time when contacting you. Delivery is only available when selected at the time of purchase.

 

Online Returns and Refund Policy

The Store is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. This is when the product is used for its intended purpose in accordance with all instructions and:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from any sample or description provided;
  • Doesn’t’ do what the Store said it would, or what the customer asked for and can’t be easily fixed.

Alternatively, the customer can choose to keep the product and the Store will compensate the customer for any drop in value. If the problem is not major, the Store will repair the product within a reasonable time. If it is not repaired in a reasonable time, the customer can choose a refund or replacement. Please keep proof of purchase, such as payment confirmation or receipt. The method of refund will be the same as the method of payment. Stores may provide remedies in addition to the above at their discretion.

WE ARE OPEN
COVID-19 PRECAUTIONS

 

Here at Porters we have always maintained a strict hygiene and cleaning practices. It is part of our routine for the safety of our customers and staff.

We will remain open during normal trading times; however, we will be taking additional health precautions, and have put in place additional cleaning and disinfecting of all areas and surfaces that customers, visitors and staff come into contact with.

We are following the governments strict rules on compliance of ‘people numbers’ and ‘physical distancing’.

We are monitoring cases of COVID-19 in Mackay in the event we need to take further action.

If you feel unwell, please make contact via phone, e-mail or social media platform, do not enter our premises.

Please refer to the following page for More Information

Porters

WE ARE OPEN
COVID-19 PRECAUTIONS

 

Here at Porters we have always maintained a strict hygiene and cleaning practices. It is part of our routine for the safety of our customers and staff.

We will remain open during normal trading times; however, we will be taking additional health precautions, and have put in place additional cleaning and disinfecting of all areas and surfaces that customers, visitors and staff come into contact with.

We are following the governments strict rules on compliance of ‘people numbers’ and ‘physical distancing’.

We are monitoring cases of COVID-19 in Mackay in the event we need to take further action.

If you feel unwell, please make contact via phone, e-mail or social media platform, do not enter our premises.

Please refer to the following page for More Information

Porters