Store Services

Porters are proud to offer our customers a range of store services including:

Trade Portal

We offer our trade account customers the convenience of viewing your account 24/7 from the job site or the comfort of your home! Plus you can now process orders and quotes with ease! Click here to log onto your Trade Portal Account or contact us today to set up an account.

Porters Trade Rewards

Porters Trade Rewards members enjoy great benefits including immediate trade savings across thousands of lines, points for every transaction, 10% off at Charlies Coffee Shop and special VIP trade invitations and offers! For more information, visit the Porters Trade Rewards page here.

Trade Accounts

To apply for a Porters 30-day Trade Account, please contact us on (07) 4967 3333 or visit us in store today!


We can organise delivery to your home or job site! Porters extensive fleet means fast and speedy deliveries to the job site and includes crane operated trucks, flat tray trucks and numerous utilities. Ask our team today for terms and conditions! 


Our dedicated Quote Centre ensures we are able to quickly process orders and quotes quickly and efficiently. Please click here to find out more about our centralised Quote Centre.

Special Orders

Our friendly team will assist you as much as possible with that special order! If we don’t have something that fits your needs, please ask us and we can work to arrange something that’s perfect for the job.


We offer catering at Charlies Café Porters Mackay City. Take the hassle out of your upcoming work meeting or family function and let us do the cooking! Please click here to download our catering information pack.

Pool Water Testing

Now available at Porters Mackay City, ask the friendly teams at Outdoor Living to have your pool or spa water tested. Our pool water testing service takes only minutes and our highly trained staff will be able to take you through the results and the steps you need to take to ensure a healthy pool or spa. Plus – we have all the chemicals you need at great prices!

Key Cutting

Ask our friendly staff at the Information Counters at Porters Mackay City and Porters Whitsunday. Our trained staff will be able to help you!