Careers

Porters is a large, progressive and diverse company with a number of employment opportunities across a wide range of disciplines.

At Porters, we understand our team is the ‘key to our success’ and we enthusiastically support our valuable employees. We understand that a quality lifestyle is important in any industry and we work hard to ensure our employees have the opportunity to enjoy a healthy mix of career and lifestyle. We happily work in conjunction with our employees to develop existing skills and develop career opportunities within the company.

Please view the current vacancies below:

Senior Sales Assistant, Casual – Porters Mitre 10 Mackay

Purpose of the Position:

To be responsible for providing exceptional customer service and to assist with sales, stock control and merchandising in all areas of the branch. In this casual position, you will be responsible for supervising the Porters Mitre 10 City Retail Store on weekends to achieve company sales, customer services and profit target. This role will require a commitment to work weekends.

Duties & Responsibilities include:

  • To oversee, organise and motivate staff to ensure optimum customer service levels are achieved.
  • To liaise with customers – ensuring customer queries and complaints are handled in an efficient manner.
  • Service customers promptly and efficiently at point of sale counter.
  • Contact appropriate departments for goods required by customers that are not held within the Branch to check stock availability.
  • Assist with Quotes, Customer Orders and Quote & Order Follow Up to maximise sales opportunities.
  • Assist with implementation of marketing events and sales initiatives.
  • Stock rotation, merchandising and presentation, pricing tickets, general house-keeping and other duties as requested, in line with company procedure.
  • Give accurate and informed information to customer requiring items from other departments
  • Ensure all product labelling is accurate with codes and pricing.
  • Ensure all stock is located as per bin locations and/or has adjustments made to stock sheets for stock positions.
  • Participate in product and procedure training initiatives

Skills Required:

  • A positive “Can Do” attitude with a proactive approach to problem solving.
  • Ability to motivate and supervise staff
  • Must be prepared to work weekend roster
  • Demonstrated exceptional customer service and customer focus
  • Proven sales experience. Hardware and lifestyle product knowledge an advantage
  • Approachable, confident and energetic with a pleasant disposition and the ability to effectively deal with customer queries and/or customer complaints
  • The ability to communicate and work effectively within a sales team and demonstrate strong interpersonal and relationship building skills.
  • Strong initiative and the ability to prioritise tasks to maximise efficiencies.

For more information, or to apply, please visit the Seek ad here.


Branch Manager, Full-time Permanent – Porters Plumbing Supplies

Position requirements:
We have an exciting new opportunity for an Operations experienced Branch Manager to join our Plumbing Supplies Branch. The role will be required to focus on the day-to-day running and operational aspects of the Plumbing Supplies business, as well as supporting and developing a culture of learning and working together to achieve organisational goals.

Duties and Responsibilities

  • Day to day management of branch requirements.
  • Identify key customers and market segments for business growth.
  • Develop and maintain policies and processes to support the customer development, business development and sales functions.
  • Providing customers with knowledgeable advice which is based on a thorough understanding on the products, their specifications and their particular features and benefits as well as their limitations.
  • Participation in budget and forecast processes and reviews.
  • Undertake research to understand the local and broader market economic conditions, industry trends and competitive environment and undertake operations and sales activities accordingly.
  • Build and lead high a performing team.
  • Managing product display ensuring that all products are well presented and priced and that the trade counter is maintained in good order.
  • Visible Workplace health and safety leadership.

Skills and Experience

  • Considerable experience in leading and managing Trade /Trade  retail/ Retail teams.
  • Retail Trade / Retail plumbing experience is preferable
  • Strong commercial acumen (P&L experience required).
  • Familiarisation with competitor products and understand how to responsibly position the Porters’ offer in a highly competitive manner.
  • Ability to problem solve and use lateral thinking.
  • A willingness to learn and continuously improve.
  • Able to contribute and work in a team environment, with strong communication and relationship building skills.
  • Flexibility and willingness to assist in all areas of business.
    An attractive Salary package will be offered to the selected candidate.

For more information, or to apply, please visit the Seek ad here.

 

Team members are employed under a Porters Enterprise Agreement which recognises achievement and allows flexibility.

A strong and vibrant social and welfare club operates within the company to promote cooperation and good fellowship between team members and their respective families.

Our motto, “Can Do” is a part of every aspect of our business and we actively seek employees who adopt this attitude.

We are always looking for exceptional staff to join the Porters team. Please submit your resume to:

Porters Human Resources
Email: ua.mo1524399750c.ret1524399750ropc@1524399750rh1524399750
Mail: PO BOX 34, Mackay Q 4740